Policy & Procedure Development
Clear, compliant, and customised — policies that work in practice.
Your policies and procedures are more than documents, they’re the foundation of your organisation’s quality and safety. At Koality Compliance, we create policies that reflect how your business actually operates, while meeting all NDIS Practice Standards and legislative requirements.
Our Policy Development Process
1. Review Your Current Systems
e start by understanding your organisation — the supports you provide, how your team works, and what’s already in place. This ensures your policies align with your day-to-day operations.
2. Create Tailored, Audit-Ready Policies
We don’t use generic templates. Every policy and procedure we develop is written specifically for your service type, registration groups, and audit pathway (Verification or Certification).
3. Ensure Compliance with NDIS Standards
Our policies are mapped directly to the NDIS Practice Standards and Quality Indicators, ensuring your documentation meets the expectations of Approved Quality Auditors and the NDIS Commission.
4. Support Implementation & Training
We help your team understand and apply the policies in practice. This includes onboarding sessions, guidance notes, and templates for forms and registers.
5. Ongoing Reviews & Updates
As standards, laws, and internal processes evolve, we keep your policies up to date, so you remain compliant all year round.
Book a Free Consultation
Whether you’re a new provider or updating existing documentation, we’ll make sure your policies reflect both compliance and care.